Anchor Media Group guarantees your complete satisfaction of our DVD/CD products by offering the following return policy:
If you have any questions please call us at (843) 647-5113. We are more than happy to assist you in any way we can.
All DVD/CD sales are final. No returns or refunds are offered AFTER you receive your DVD/CD(s).
DVD/CD pre-orders may be cancelled (prior to you receiving your DVD/CDs) and you will be receive a complete refund of the original purchase price paid, including any shipping charges also paid.
Since DVD/CDs and/or videos can be copied, there are no refunds on DVD/CD’s and/or videos. Defective DVD/CDs will be exchanged for the EXACT same DVD/CD. There are NO exceptions to this policy.
If you have modified the DVD/CD in any way, it is no longer returnable for exchange. This includes, but is not limited to, writing on the product or labeling the product or any alterations to the product or labels on the product.
If you need to exchange a DVD/CD, please call (843) 647-5113 for a return authorization (RA) prior to exchanging a product. When obtaining a RA, we need the following information: Your name, telephone number along with the area code and the DVD/CD production you are in need of exchanging, as well as the original method you used to order / pay for your DVD/CD (i.e. our website, etc.).
SHIPPING CHARGES ARE NOT REFUNDABLE, after you receive your DVD/CDs. There is no exception to this policy.
Since DVD/CDs and/or videos can be copied, there are no refunds on DVD/CD’s and/or videos, after you have received your DVD/CD. Defective DVD/CDs will be exchanged for the EXACT same DVD/CD. There are NO exceptions to this policy.
DVD/CD orders may be cancelled and a full refund of the purchase price plus shipping charges issued IF you have not yet received your DVD/CD(s).
Delivery / Shipping Policy
Anchor Media Group ships DVD/CD orders within the continental United States and internationally by UPS and USPS. These options are provided at the point of sale.
If you have any questions please call us at (843) 647-5113.